Here you will find commonly asked questions and answers to those questions.

Should you have a question that is not addressed here Please do contact us

Why Wightshops and How do I apply to start selling on Wightshops.com?

  • You will find an informative article detailing all the features and benefits of becoming a seller HERE
  • Wightshops is the Isle of Wight’s first ‘Shop local’ website – Bringing shop local online
  • Truly local, owned and operated by Islanders for Islanders. – No mainland connections here!

Managing my account and profile (Standard user)

Account details – Find under ‘Main menu’ > Dashboard > My Account

Orders– View a history of your orders

Downloads – For future use only

Addresses – Here you can view and manage your billing and delivery addresses.

Payment methods- Add and manage your payment methods, credit/debit card for stripe etc

(You do not need to enter your details here if you do not want to – This features is for those who do not want to enter their details every time they make a purchase)

Account details – This is where you change/edit your main account info – Name – email address – Password etc.

(Please note that there are further FAQ’s for Sellers once one is a registered seller)

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Once registered you can then apply to become a seller - Seller account activation may take up to 48 hours
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